Privacy Policy

1. Introduction

Our company recognizes how important it is to protect the personal data of the users of its website. When you visit our website and in order to order products, but also to ensure that we can contact you to inform you about new products, you may be asked to provide personal data (name, address, telephone number, email address, etc.). Our company complies with current Greek and EU legislation and uses all necessary measures to ensure the security of your personal data.

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006 , as amended) and the decisions of the Personal Data Protection Authority (PPA).

SSL security

The Company has taken all necessary measures, using the most modern and advanced methods, to ensure the maximum possible security of Personal Data, as well as electronic transactions. All information related to the personal data of users is secured as confidential, using the SSL protocol, with 256-bit encryption (the strongest today), for secure online commercial transactions. The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating websites to network users and for encrypting data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed in transit.

2. What personal data do we collect about you?

2.1 Name / Company name. We collect the names (first name, last name) and surnames of our customers and the names of our customers’ contact persons when they express their interest in our services or subscribe to our newsletter or participate in our competitions and promotions.

2.2. We collect the email address of our customers and our customers’ contact persons when they express interest in our services or when they subscribe to our newsletter or participate in our competitions and promotions.

2.3. Postal address. We collect the home or business address of our customers for the purposes of billing and shipping of products and related documents.

2.4. Other contact information. We collect other contact information, such as the telephone number of our customers or our customers’ contact persons, in order to provide our services better and faster.

2.5. Billing Information. We collect the information of our customers that is necessary for billing our services, such as their VAT number and the name of their tax office.

2.6. We try to minimise the risk to your rights and freedoms by not collecting sensitive personal data about you.

3. How do we collect your personal data?

We collect your personal data when you express your interest in our services, e.g. when you make purchases from our e-shop or when you subscribe to our newsletter or when you participate in our competitions and promotions. We do not make your personal data available for sale to anyone.

4. How do we use (process) your personal data?

We use your personal data for the following purposes:

4.1. How do we collect your personal data?

4.2. Marketing and/or promotional activities, such as participation in competitions or emails, SMS, that we periodically send to those who have subscribed to our newsletter. In each newsletter the recipient is given the opportunity to indicate that he/she does not wish to receive any more newsletters from us by clicking on the ‘Unsubscribe’ option,

5. Retention period of your personal data

5.1. We keep your personal data for the duration of our business relationship. We retain the personal data of our customers and consumers for at least fifteen (15) years in order to enable us to fulfil our obligation to maintain accurate records for tax or other administrative authorities.

5.2. We retain the personal data of persons who have subscribed to our newsletters (and/or our promotions) until such persons have indicated to us that they no longer wish to receive newsletters and/or promotional material from us.

5.3. For further information please contact [email protected]

6. Guarantees we receive for the protection of your data

When you give us your personal data, we take steps to ensure that it is kept securely. In order to protect your personal data, we take physical, technical and organisational measures to protect it. We update and monitor the security technology we use on an ongoing basis. We restrict access to your personal data to only those employees who need to know that data in order to provide benefits or services to you. In addition, we educate employees on the importance of maintaining the confidentiality and privacy and security of your personal data.

7. When and how do we transfer your personal data to others?

As part of our operations, we use third party providers who provide services on our behalf. As such, we may need to share your personal data with them. However, we only share with them the personal data that is necessary for them to provide the services we ask them to provide.

8. Your rights

You have the right to request access to your personal data that we process. In addition, you have the following rights:

8.1. Right to rectification or erasure (in certain circumstances) of your personal data.

8.2. Right to restrict processing or object to the processing of your personal data.

8.3. Where we process your personal data on the basis of your consent, you also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing for the period prior to the withdrawal of your consent. Finally, you have the right to lodge a complaint with the competent Greek independent authority, which is the Hellenic Data Protection Authority (http://www.dpa.gr/).

9. Transfer of personal data outside the EU.

The personal data we collect from you is not transferred or processed outside the European Union.

11. Use of cookies

We use cookies (small text files that are stored on your device when you browse the internet) to support our website and to provide online services. Cookies are small text files that are stored by a website in a browser and can then be retrieved to recognize the browser the next time you visit the website. However, at no time do cookies contain any personal information that could allow anyone to contact the site visitor such as e-mail, etc., and can be removed at any time. We use cookies to make our website work better, to enable you to browse, log in and navigate the pages properly and to provide promotional content based on your interests and needs. We also use cookies to analyze how visitors use cars4you.gr, how they browse or if they experience a problem to fix it and to improve the structure and content of cars4you.gr.

Types of Cookies

Α) Necessary cookies

These are cookies that are necessary for the operation of a website. Without cookies the website cannot function properly. For this category of cookies we do not ask for your specific consent. For all other cookies your consent is required.

B) Functionality cookies

These are cookies that improve the functionality of the website. Thanks to the use of these cookies, the browsing is adapted to your interests and thus we can save the time you would lose by re-entering information. The information collected by these cookies relates to your browsing on cars4you.gr exclusively and it is not possible to record your browsing activity on other websites. If you do not accept these cookies, the performance and functionality of cars4you.gr may be affected and your access to some of its content may be restricted.

C) Performance cookies

Performance cookies collect information about how visitors use cars4you.gr, for example, which pages are visited most frequently and whether error messages are generated by web pages. They are used exclusively to improve the performance of a website.

D) Targeting/advertising cookies

Targeting cookies are used to provide content that best matches your interests. They may be used to send targeted advertising/offers, limit advertising views or measure the effectiveness of an advertising campaign. They are usually placed to remember your visit to a website. The cars4you.gr website uses Google Analytics for statistical, marketing and advertising purposes.

Google Analytics

The Company’s website uses Google Analytics, through which our Company collects information. This information helps our Company to optimize its website based on the preferences of its visitors. The information collected is sent to and stored on the server that Google has in the USA. For more information about Google’s Privacy Policy, please visit https://policies.google.com/privacy below and in particular link https://support.google.com/analytics/answer/6004245. If you do not wish to have your data collected by Google Analytics, you have the option to download and install the Google Analytics Opt out program on your browser at the link below: https://tools.google.com/dlpage/gaoptout/.

12. How to contact us?

You can contact us with any questions about our processing of your personal data or our use of cookies or to exercise your rights by sending an email to [email protected]